357 Privacy Policy — User Information Protection
This Privacy Policy explains how the 357 platform collects, uses, stores and protects the personal information of Malaysian users. Please read it carefully to understand your rights.
Information We Collect
357 collects various types of information from users during registration, platform use, and financial transactions. This data is collected to ensure our services function correctly, remain secure, and are tailored to the needs of Malaysian users.
Account Information
When you register an account on 357, we collect your full name, email address, phone number, date of birth and identification details required for identity verification (KYC). This information is used to verify your identity and keep your account secure.
Payment Information
All transactions on the 357 platform are conducted in Malaysian Ringgit (RM). We may record details about the payment method you use, such as TNG eWallet, Maybank2U or other online banking services. We do not store full credit or debit card details — all sensitive payment data is processed through recognised third-party secure payment channels.
Device & Browser Information
357 automatically records certain technical information when you access the platform, including device type, operating system, browser type, IP address, time zone and session usage data. This information is used to resolve technical issues, improve platform performance and detect suspicious activity.
Usage Data
We collect data on how you interact with the platform — the games you access, session duration, login frequency, and navigation patterns. This helps us understand user needs and continuously improve the overall platform experience.
How Is Your Data Used?
Information collected by 357 is used solely for legitimate purposes directly related to the services we provide:
- Verifying user identity and processing account registration
- Processing deposits and withdrawals in Malaysian Ringgit (RM)
- Detecting and preventing fraud, money laundering, or account abuse
- Providing effective and timely customer support
- Sending important notifications related to your account and transactions
- Improving platform functionality based on usage patterns
- Complying with applicable legal and regulatory requirements
357 does not use your personal data for third-party advertising purposes or sell it to external entities.
Cookies & Session Tracking
The 357 platform uses cookies and similar session-tracking technologies to enhance your experience. Cookies allow the platform to remember your preferences, maintain your login session, and ensure smooth navigation.
We use two types of cookies:
- Essential Cookies — required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
- Analytics Cookies — help us understand how users interact with the platform. You can manage analytics cookies through your browser settings.
Deleting essential cookies may affect platform functionality. For more information on managing cookies, refer to your browser's documentation.
Data Storage, Security & Sharing
Storage Security
357 uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. User personal data is stored on servers secured by strict access controls, firewalls, and continuous monitoring to detect any security threats.
While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a data breach affecting your personal information, 357 will notify impacted users within the timeframe specified under our incident response procedures.
Third-Party Sharing
357 does not sell, rent or share users' personal information with third parties for marketing purposes. However, we may share necessary information in the following limited circumstances:
- Payment Service Providers — transaction records required to process deposits and withdrawals in RM via local banking channels.
- Technical Service Providers — parties that assist in operating the platform's infrastructure, bound by strict confidentiality agreements.
- Legal Requirements — when required by law, court order, or a competent authority in order to meet legal obligations.
In all sharing situations above, only the minimum necessary information will be shared, and third parties are required to uphold equivalent data protection standards.
User Rights Over Personal Data
As a 357 platform user, you have certain rights over the personal information we hold about you. We respect these rights and will process your requests accordingly.
You have the right to request a copy of the personal information we hold on your account. Submit your request via our support email.
If any of your personal information is inaccurate or out of date, you have the right to request a correction. You can update certain details directly through your account settings.
You may request the deletion of your account and personal data. However, certain data may need to be retained to fulfil legal obligations or financial audit requirements.
To submit any request relating to your data rights, please contact the 357 support team by email at [email protected], stating the type of request and your account details. We will process your request within a reasonable timeframe. For general enquiries, FAQ page we also provide guides on privacy and account-related matters.
Policy Changes & How to Contact Us
Privacy Policy Update
357 reserves the right to modify or update this Privacy Policy at any time. Any material changes will be posted on this page with an updated effective date. It is your responsibility to review this page periodically to stay informed of our latest policy.
Continued use of the 357 platform following any published changes to this Privacy Policy constitutes acceptance of the updated policy. If you do not agree with the changes, you are required to stop using the platform and contact us to close your account.
Contact Us About Privacy
If you have any questions, concerns, or complaints about how 357 handles your personal information, please reach out to our support team:
- Email: [email protected]
- FAQs: Visit the FAQ page for answers to general privacy and account-related questions
We are committed to responding accurately and professionally to all privacy-related enquiries within a reasonable timeframe. Our team is ready to help Malaysian users understand their rights and ensure their personal data is handled responsibly by the 357 platform.
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