User Safety Risk Awareness Self-Control

357 Responsible Gaming — Take Care of Your Play Health

Our commitment is to help you enjoy entertainment in a healthy, safe, and controlled way. Learn how to identify risks and use self-control tools effectively.

What Are the Core Commitments of Responsible Gaming?

357 places great importance on providing a safe and positive gaming environment for all users in Malaysia. We recognise that gambling must be approached responsibly, with full awareness of the risks involved.

That's why we're committed to providing the tools, support, and information that help users keep their gambling activity in check — so it doesn't affect their personal, social, or financial well-being.

How to Identify Signs of Risky Behaviour?

Spending more time playing than originally planned.
Continuing to bet despite significant losses.
Gambling to escape personal or emotional problems.
Hiding gambling habits from family and friends.
An unhealthy urge to chase money through gambling.

Recognising these signs early allows you or those around you to take steps toward getting help before the problem escalates.

Tips for Setting Game Time and Budget Limits

Setting time and budget limits is a key step in minimising the risk of excessive gambling. We encourage users to:

Setting a daily, weekly, or monthly deposit limit before starting a session.
Set realistic play time limits and have the discipline to stick to them.
Be aware of your habits and mood when gambling; avoid playing when you're stressed or feeling negative emotions.

Sticking to your set limits helps maintain a healthy balance and ensures gaming stays an enjoyable form of entertainment.

Self-Control Tools on the 357 Platform

357 provides several self-control tools that users can activate for added protection:

Deposit Limit: You can set a maximum deposit limit to manage your spending.
Break Period / Cooling-Off: Option to take a temporary break from all gambling activity.
Self-Exclusion: You can block your account for a set period or permanently to restrict access to the platform.

These tools are designed to help you stay in full control of your gambling activity and reduce the risk of dependency.

How Does 357 Protect Minors?

357 enforces a strict policy to prevent access by individuals below the legal age, which is generally 18 in Malaysia. The registration process includes age verification using official documents as required by the relevant authorities.

In addition, our system has mechanisms in place to detect suspicious activity that may indicate fake accounts or underage use. Failure to comply with these rules may result in immediate suspension and legal action.

How to Maintain a Balanced Life and Get Help

357 supports a holistic approach to responsible gambling. We encourage users to regularly reflect on how their gambling activity affects their own physical, mental, and emotional well-being, as well as that of their family.

If you or a loved one is struggling to control gambling habits, we recommend seeking professional help from recognised responsible gambling support centres in Malaysia.

Always make sure gambling is a small part of your life, and prioritise your social life, work, and health for long-term balance.

For more information, you may refer to the FAQ us or contact the 357 support team for guidance and assistance.

Stay safe and have fun with 357. Play smart, play responsibly, and stay in control.